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Customer Service Officer Job in Hong Kong (Happy Valley) – Salary Up to HKD 18,000 + Overtime Pay Latest Job 2026

Full Time

振興花園園藝有限公司

Job Summary

振興花園園藝有限公司 is currently hiring a Customer Service Officer in Happy Valley, Hong Kong. This is a full-time role in the client service and ecommerce operations department, offering a monthly salary between HKD 16,000 and HKD 18,000, with additional overtime and peak-season pay.

This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp is ideal for candidates who are organized, responsive, and comfortable handling customer communication across multiple digital platforms such as phone, email, and WhatsApp.

The role is focused on order management, customer support, and daily administrative coordination within a fast-paced ecommerce environment.

Customer Service Officer job in Hong Kong

Job Description

In this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp, you will be responsible for handling customer communication across multiple channels including phone calls, WhatsApp messages, and email inquiries.

You will process online orders through the company’s ecommerce system, ensuring all orders are entered accurately and processed in a timely manner. Attention to detail is essential in this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp, as errors in order handling can affect customer satisfaction.

Your daily responsibilities in this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp also include supporting office operations such as scheduling deliveries, preparing invoices, and maintaining proper documentation records.

You will handle customer complaints, inquiries, and service requests professionally, ensuring all issues are resolved quickly and effectively. Strong communication skills are essential in this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp role.

Additionally, you will assist in ad-hoc tasks and special projects assigned by management to support overall business operations.

Requirements

To qualify for this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp, candidates should have HKCEE or HKDSE qualification or above.

Applicants must have at least 2 years of experience in customer service, order processing, or a related administrative role. This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp requires individuals who can work independently in a fast-paced environment.

Strong communication skills in English, Cantonese, and Mandarin are required, both spoken and written. Typing proficiency is also important for this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp due to frequent digital communication.

Candidates should be detail-oriented, able to multitask, and capable of prioritizing work effectively under pressure. Familiarity with MS Office and ecommerce platforms such as WhatsApp Business is an advantage in this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp.

Customer Service Officer job in Hong Kong

Salary and Compensation

This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp offers a monthly salary range of HKD 16,000 to HKD 18,000, depending on experience and skills.

In addition to the base salary, employees in this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp may receive overtime pay and seasonal bonuses during peak periods such as Christmas and Chinese New Year.

The compensation package for this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp reflects both standard market rates and performance-based incentives.

Work Environment

This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp is based in Happy Valley, close to tram access, making it convenient for daily commuting.

You will work in a small to medium-sized business environment focused on customer satisfaction and efficient ecommerce order processing. The Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp requires coordination between office operations and customer communication channels.

Career Growth

A Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp can serve as a strong foundation for careers in customer relations, ecommerce operations, and office administration.

With experience, employees may advance into senior customer service roles, operations coordination, or ecommerce management positions. This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp also provides exposure to real-time customer handling and business operations systems.

Customer Service Officer job in Hong Kong

Final Summary

This Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp is a strong opportunity for candidates with customer service experience looking to work in a structured yet fast-moving ecommerce environment.

It offers stable pay, overtime opportunities, and hands-on experience in digital order management and customer communication.

Overall, this Customer Service Officer job in Hong Kong Happy Valley ecommerce WhatsApp is ideal for detail-oriented individuals who can manage multiple communication channels and deliver consistent customer satisfaction.

How to Apply

To apply for this opportunity, please click the “Apply Now” button provided below and follow the instructions on the official job listing page. For more similar job openings and opportunities, you may also explore additional listings by clicking here.

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We wish you the best of luck with your application!

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